The preview videos are not showing up

[flomartin]

Hi !

First thanks for this great program.

I have a problem, in the mGalaxy program the preview videos are not showing up. I hear the sound of the video, but the preview stays black !

Any idea ?

Thanks a lot,

Flo

[flomartin]

Do you think it could be a codec problem ?

The videos are showing in Media Player Classic, but the video is black in Windows Media Player...

My videos are in MP4.

[flomartin]

After hours of trying to find a way to play the videos, still no luck.

They are fine in Media Player Classic, but stay black in Windows Movie Player

Even with K-Lite codec pack.

I'm using Windows 10 if that can help

[jmd]

That might be Windows Media Player not being installed on your PC!

Do you have Windows Media Player (min. v10) installed?
Does you PC use a dual monitor set-up?

[flomartin]

I have a Windows 10 with Windows Media Player 12 installed...

I indeed have a multi screen installation, but currently only one screen is ON, the others are OFF and deactivated in  the Radeon Control Panel.

So I really don't get it

[flomartin]

And by the way, when I play the videos in WMP, they are black as well !

Just can't find a proper codec to make them show up 

[flomartin]

Tried on another computer, Windows 10 64bits, 1 monitor, still nothing

[jmd]

And by the way, when I play the videos in WMP, they are black as well !

So this is definitely not a problem with mGalaxy!
If I were you, I would install the LAV Filters! These are the same DirectShow filters that are used by Media Player Classic HC
https://www.fosshub.com/LAV-Filters.html

[dashingw]

I had the same problem a while back but with windows 7, this is what Mgalxy told me to do and it solved my problems....

use Win7DSFilterTweaker (http://www.codecguide.com/windows7_pref ... weaker.htm).

    Download Win7DSFilterTweaker
    Start it
    Click Media Foundation
    Disable "MP4" (depending on your app being 32-bit or 64-bit, you may need to check both options)
    Now you will need another MP4 decoder (ffdshow perhaps?)
    MediaElement will now play on a secondary monitor using the installed decoder (if you use ffdshow you will see an icon in the systray)

[flomartin]

Today I decided to install mGalaxy to my laptop, as I'm travelling a lot.

And of course the videos didn't show up... Then I remembered this topic and I could get the videos running like on my desktop.

I think you should really pin these explanations, or even better, explain these steps in the tutorial !

Because I guess MANY people will encounter the same troubles, as my setup is really standard, Win10 64bit.

Thanks again

[alpenjodler]

I have the same problem on my windows xp machine.

I have K-Lite installed and the videos play in Windows Media Player but not in mGalaxy. The snaps just turn black and there is no sound either.

Edit: Does anyone have videos on windows xp? If you do, what kind of  codec pack you got installed?
I already tried x-codec pack,cccp, just lavfilters and now k-lite

Solution: On XP you also need to install the latest version of Windows Media Player then it works https://www.microsoft.com/en-us/downloa ... px?id=8163

[mgalaxy]

Solution: On XP you also need to install the latest version of Windows Media Player then it works https://www.microsoft.com/en-us/downloa ... px?id=8163

Sure! As written on the download page: "Users experiencing video/audio problems will have to install Windows Media Player 10" (https://www.microsoft.com/en-us/downloa ... x?id=20426). This is the first step!

Then, if you're still experiencing problem, follow the advices given on this topic:
- either install the LAV Filters! These are the same DirectShow filters that are used by Media Player Classic HC (https://www.fosshub.com/LAV-Filters.html)
- or use Win7DSFilterTweaker (http://www.codecguide.com/windows7_pref ... weaker.htm).

[SegaDoesWhatNintenDont]

I'm on Windows 10 64 bit, Media Player 12. The preview videos load and play fine, but only after a second. Every time I switch to another game the default "missing media" screen shows. Is there a way to make the previews seemless?

[mgalaxy]

The preview videos load and play fine, but only after a second. Every time I switch to another game the default "missing media" screen shows. Is there a way to make the previews seemless?

This is the normal behavior!
A screenshot is first shown for a couple seconds (to maximize scrolling list speed) then the video is played (if available)
The fact is that you're missing screenshots for those games, so the system first display a generic image then the video.

That said, there is a hidden feature allowing you to specify the video play delay. Try to set it to 0 and see if it's good for you!
mGalaxy folder > Data folder > Preferences.xml
Open this file with a text editor, then search for this line:

Code: Select all

<advanced_videoplaydelay>1</advanced_videoplaydelay>

change the value to 0

Code: Select all

<advanced_videoplaydelay>0</advanced_videoplaydelay>

Save

[SegaDoesWhatNintenDont]

That's a great tip, thank you. I got it to work now, for some reason the screenshots were not displayed but they are now.