Bought premium mGalaxy but it crashes when I load mGalaxy Runway.

[sharpy2010]

Hi everyone!

I bought mGalaxy premium last night and I've received my Licence via Email. Unfortunately when I copy it into the mGalaxy directory, mGalaxy runway crashes upon loading. I don't know why this might be? Below is the error log that it asks me to post. Any advice would be good!

[02/02/2023 09:25:16 PM] [Info] mGalaxy_Runway started!

[02/02/2023 09:25:16 PM] [Error]
-----------------------------------------------------------
Message: SignatureDescription could not be created for the signature algorithm supplied.
StackTrace:    at System.Security.Cryptography.Xml.SignedXml.CheckSignedInfo(AsymmetricAlgorithm key)
  at System.Security.Cryptography.Xml.SignedXml.CheckSignature(AsymmetricAlgorithm key)
  at (String , XmlDocument )
  at mGalaxy_Runway.License.ValidateSignature(String PublicKey, XmlDocument doc)
  at (License )
  at mGalaxy_Runway.License.init()
  at mGalaxy_Runway.License..ctor()
  at (MainWindow , Object , RoutedEventArgs )
  at mGalaxy_Runway.MainWindow.MainWindow_Loaded(Object sender, RoutedEventArgs e)
  at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
  at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
  at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
  at System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
  at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
  at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
  at MS.Internal.LoadedOrUnloadedOperation.DoWork()
  at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
  at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
  at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
  at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
  at System.Windows.Media.MediaContext.Resize(ICompositionTarget resizedCompositionTarget)
  at System.Windows.Interop.HwndTarget.OnResize()
  at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
  at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
  at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
  at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
  at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
  at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
Source: System.Security
TargetSite: Boolean CheckSignedInfo(System.Security.Cryptography.AsymmetricAlgorithm)
-----------------------------------------------------------

[mgalaxy]

- are you running mGalaxy on Win or MacOS
- without the license file Runway is opening...correct?

[sharpy2010]

- are you running mGalaxy on Win or MacOS
- without the license file Runway is opening...correct?

Hiya,

I was running it on Windows 7.
Without the licence file, the Runway operated correctly.

I installed Windows 11 on my PC, and then mGalaxy ran fine, including the premium licence.

The problem appears to be that Windows 7 is too old!

Anyway, it is all fixed now!

Thanks!