mGalaxy forum

Hi !

First thanks for this great program.

I have a problem, in the mGalaxy program the preview videos are not showing up. I hear the sound of the video, but the preview stays black !

Any idea ?

Thanks a lot,

Flo

Do you think it could be a codec problem ?

The videos are showing in Media Player Classic, but the video is black in Windows Media Player...

My videos are in MP4.

After hours of trying to find a way to play the videos, still no luck.

They are fine in Media Player Classic, but stay black in Windows Movie Player

Even with K-Lite codec pack.

I'm using Windows 10 if that can help

That might be Windows Media Player not being installed on your PC!

Do you have Windows Media Player (min. v10) installed?
Does you PC use a dual monitor set-up?

I have a Windows 10 with Windows Media Player 12 installed...

I indeed have a multi screen installation, but currently only one screen is ON, the others are OFF and deactivated in  the Radeon Control Panel.

So I really don't get it

And by the way, when I play the videos in WMP, they are black as well !

Just can't find a proper codec to make them show up 

Tried on another computer, Windows 10 64bits, 1 monitor, still nothing

And by the way, when I play the videos in WMP, they are black as well !

So this is definitely not a problem with mGalaxy!
If I were you, I would install the LAV Filters! These are the same DirectShow filters that are used by Media Player Classic HC
https://www.fosshub.com/LAV-Filters.html

I had the same problem a while back but with windows 7, this is what Mgalxy told me to do and it solved my problems....

use Win7DSFilterTweaker (http://www.codecguide.com/windows7_pref ... weaker.htm).

    Download Win7DSFilterTweaker
    Start it
    Click Media Foundation
    Disable "MP4" (depending on your app being 32-bit or 64-bit, you may need to check both options)
    Now you will need another MP4 decoder (ffdshow perhaps?)
    MediaElement will now play on a secondary monitor using the installed decoder (if you use ffdshow you will see an icon in the systray)

Today I decided to install mGalaxy to my laptop, as I'm travelling a lot.

And of course the videos didn't show up... Then I remembered this topic and I could get the videos running like on my desktop.

I think you should really pin these explanations, or even better, explain these steps in the tutorial !

Because I guess MANY people will encounter the same troubles, as my setup is really standard, Win10 64bit.

Thanks again

I have the same problem on my windows xp machine.

I have K-Lite installed and the videos play in Windows Media Player but not in mGalaxy. The snaps just turn black and there is no sound either.

Edit: Does anyone have videos on windows xp? If you do, what kind of  codec pack you got installed?
I already tried x-codec pack,cccp, just lavfilters and now k-lite

Solution: On XP you also need to install the latest version of Windows Media Player then it works https://www.microsoft.com/en-us/downloa ... px?id=8163

Solution: On XP you also need to install the latest version of Windows Media Player then it works https://www.microsoft.com/en-us/downloa ... px?id=8163

Sure! As written on the download page: "Users experiencing video/audio problems will have to install Windows Media Player 10" (https://www.microsoft.com/en-us/downloa ... x?id=20426). This is the first step!

Then, if you're still experiencing problem, follow the advices given on this topic:
- either install the LAV Filters! These are the same DirectShow filters that are used by Media Player Classic HC (https://www.fosshub.com/LAV-Filters.html)
- or use Win7DSFilterTweaker (http://www.codecguide.com/windows7_pref ... weaker.htm).

I'm on Windows 10 64 bit, Media Player 12. The preview videos load and play fine, but only after a second. Every time I switch to another game the default "missing media" screen shows. Is there a way to make the previews seemless?

[quote="SegaDoesWhatNintenDont"]
The preview videos load and play fine, but only after a second. Every time I switch to another game the default "missing media" screen shows. Is there a way to make the previews seemless?
[/quote]
This is the normal behavior!
A screenshot is first shown for a couple seconds (to maximize scrolling list speed) then the video is played (if available)
The fact is that you're missing screenshots for those games, so the system first display a generic image then the video.

That said, there is a hidden feature allowing you to specify the video play delay. Try to set it to 0 and see if it's good for you!
mGalaxy folder > Data folder > Preferences.xml
Open this file with a text editor, then search for this line: change the value to 0 Save

That's a great tip, thank you. I got it to work now, for some reason the screenshots were not displayed but they are now.